Contact
Step away from crowded boutiques and into a world of personalized service. We offer private and personalized appointments where you and your guests have the entire showroom to yourselves.
Drop us a line if you have questions about ordering your bridal gown, our custom design service or to book an appointment with the designer.
Appointment hours: SATURDAYS 10am-4pm & SUNDAYS 12pm-4pm
Contact form
FAQ’s
How much does a custom gown cost?
The cost of an original design varies from dress to dress. We can provide an estimate after receiving some details via email or in a consultation. Working directly with a designer gives you some major cost benefits:
- We can work within your set budget by changing only a few details.
- Use one of our collection gowns and change details into a unique gown for you free of charge.
- All are gowns uses custom sizing (your unique measurements) rather than a standard size. Alterations will be be minimal, this could save you hundreds in additional tailor fees! average gown cost is $2200 but it can cost $1800-$6000 depending on the level of detail and if luxury fabrics are used.
How do I order a gown?
You can start the order process by contacting us. We can provide virtual or in-person showroom appointments. Our sample gowns are available to view and try on. Once you've decided on a style or to go with a custom design your personal measurements will be taken and a 50% deposit will be required to secure your order.
What is the size range of your gowns?
We can make dresses in US standard bridal sizes 0-32. Measurements will be taken ensuring your gown will be made-to-measure but they are also easy to take yourself with our guidance over Zoom if necessary.
Please note, whether sized or made-to-measure, more alterations will still be required.
What are the payment options?
To start your gown we require a 50% deposit, then 25% when final production begins and the last 25% when you pick up the completed gown. We accept all credit cards and etransfer, sorry no cash or cheques please.
How long does it take to make a custom bridal gown?
Expect around 12 weeks minimum production time to complete. But be aware the entire design/alteration process can take 4-6 months so it is best to allow plenty of time before your wedding date. We suggest making your dress due date one full month before your wedding date to help with scheduling.
When do fittings take place?
For all gowns, including custom, your first fitting will be when your dress arrives in our showroom after production completion. Updates, photos, fabric swatches can be provided if needed during production. Any detail changes will be, of course, confirmed with you to approve.
We understand fully this might be scary for some. Your happiness with your gown is our first priority and we do our best to ensure you are just as confident and comfortable with the design choice before taking this crucial step.
Do you provide an alterations service?
Custom sizing or not, every gown will still need alterations. Tailors are in high demand and spots fill fast. We can recommend experienced tailors in the Victoria area to book with at the time your order is placed.
Do any other boutiques carry your gowns?
For now our gowns are only available through our showroom in North Saanich and not anywhere else!Â
We would love to have other retailers in the future and if you are a boutique interested please reach out to sales@reignbridal.com.
Can I have my gown/order shipped?
Currently all orders will arrive at showroom ready for you to try-on or pickup. We do not offer shipping before that point in the design process. We can certainly provide you with a shipping rate and charge you separately when the dress or order is complete.